Refund policy

Refund & Return Policy

Thank you for shopping with POSTROZ.

At POSTROZ, every product is carefully inspected before dispatch to ensure the best quality.

Returns & Exchanges

We do not accept returns or exchanges for:

• Change of mind

• Incorrect orders placed by the customer

• Personal preferences

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or an unboxing video.

After verification, we will provide a suitable resolution, which may include a replacement or refund, depending on the situation.

Refunds

If a refund is approved, it will be processed to the original payment method within 5–7 business days.

 

Contact Us

For any questions regarding returns or refunds, please contact us at:

Email: postrozcontact@gmail.com

Thank you for choosing POSTROZ.

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